http://www.thesmallthingsblog.com/2013/03/salon-etiquette-faq-video.html
The topics!
00:50 - tipping*
03:58 - communicating with your stylist if you are unhappy
06:58 - if you are on a tight time frame and don't want to be double booked
10:01 - breaking up with your stylist
*a few people commented below saying they would never tip the owner and had never heard of such a thing--and NOW I'm realizing I should have been more clear in answering that question. Don't just randomly tip the owner at your salon--that's not what I meant. The question was regarding tipping the owner when he/she IS your stylist--in which case yes, I could tip them--since they are your stylist. Hope that clarifies any confusion.