Chinese e-commerce company Alibaba is challenging Amazon by promising fast deliveries. From France to Japan, Alibaba’s goal is to deliver goods from China to anywhere in 72 hours. Can they successfully compete with Amazon?
WSJ visits Alibaba’s largest automated warehouse to see how robots and a vast logistics network are helping it expand globally.
Composite: Clément Bürge
0:00 Alibaba’s global plans
0:57 Alibaba’s warehouse and robots
2:39 Amazon vs. Alibaba
3:54 AliExpress
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#WSJ #Alibaba #Amazon
@UrAshWholeمنذ 3 سنواتIt's funny because the majority of Amazon's 3rd party sellers (FBA sellers) sourced their products from Alibaba. 1608
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@KirkBuchananمنذ 3 سنوات72 hours shipping globally would be game changing. 856
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@ttw06090منذ 3 سنواتIt's a great thing to have competitions in such sector 206
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@TommyShlongمنذ 3 سنواتIf Alibaba can offer 72 hr shipping for a small annual fee, remove counterfeit products from its site and offer free/low cost returns, that would crush Amazon 85
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@beaclaricevalencia4793منذ 2 سنواتIt shouldn't be just how fast, should also be about the quality and authenticity guarantee of every product that they sell 34
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@gangyang9801منذ 3 سنواتMost express delivery in China can cover 960 square kilometers within 24 hours, which is equivalent to the size of a Europe. And they work 7x24 hours and id="hidden2" class="buttons"> have a terrifying cold chain system. In China, you can buy an ice cream over 2000km away and get it in 24 hours. ....وسعت17
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@mattiaukمنذ 3 سنواتIn Greece it's pointless, the package gets in Greece in 1 week, then is in customs for months :( 222
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@zifnab7691منذ 3 سنواتFrom europe, alibaba seems to be only slightly cheaper than amazon but since stuff comes from outside of europe, we have to pay import tax which makes the products more expensive than on amazon in the end. 26
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@user-qi9wz6iu9xمنذ 3 سنواتAs long as alibaba can reach the Chinese factory and merchant directly, it may be difficult for Amazon to defeat in terms of price war. 91
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@sov19871987منذ 3 سنواتCan't wait to fill out my garage with useless stuff faster 319
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@munza79منذ 3 سنواتThe problem was never with the speed of shipping as most who ordered from alibaba were aware of the long wait. The issue is with the return and refund id="hidden4" class="buttons"> process which is close to impossible to ever get anywhere with. So if you receive a bad product from a dodgy seller (which you will) then your pretty much screwed. And that is where Amazon will have the advantage. ....وسعت95
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@mosarila8927منذ 3 سنواتthe products from Amazon Canada are mostly from alibaba … 63
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@benho1237منذ 3 سنواتAmazon is the middle man, they also have direct connections to factories in China too, as you can clearly see what profits Amazon is making, and that's one of the reasons how Jeff could go to space. 131
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@Surya-jz6teمنذ 3 سنواتHere in India, Amazon has dominated the e commerce industry taking over home grown companies like Flipkart and Snapdeal. 13 USD per year prime membership for one-day deliveries and other perks, so can't complain. 44
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@_nom_منذ 3 سنواتI'd love this. It takes 1.5-2 months usually 75
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@godblessCLمنذ 3 سنواتWhat is certain is that Aliexpress must improve shipping time and reliability, even provide options at least. 27
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@Cubannerdمنذ 3 سنواتAmazon doesn't make most of the money through their ecommerce anymore. Their AWS services are probably what is bringing in the big bucks. 53
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@JohnNjengaCOCOمنذ 3 سنواتa good number of goods on Amazon originally came from Aliexpress to stores in Europe or USA 41
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@marcusd4936منذ 3 سنواتImagine drones flying all over your city 12
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@miguelmezquita_eaمنذ 2 سنواتFor me, the extremely step shipping cost has been always the issue in the first place. Then, the quantity of the products. 4
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@sergiubarac1265منذ 2 سنواتIn Greece, if you order from Alibaba - you would have to pay the import taxes, therefore Amazon is usually a better choice (as long as the product is in the EU already). 2
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@penguindevilمنذ 3 سنواتI clicked on video and saw Aliexpress advertisement with Maksim Galkin I thought my adblocker was malfunctioning
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@Amalokchمنذ 3 سنواتWhat about the new custom fee you have to pay for good imported outside of EU? 10
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@nihonarchiveمنذ 3 سنواتTo watch this video i had to go through alibaba's ads 3
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@no1ycxieمنذ 3 سنواتI am working for JD logistics who started to build its own logistic network at similar time when amazon tried to do the same thing in China. Amazon failed id="hidden8" class="buttons"> in China. JD logistics just listed in Hong Kong this year. we have warehouses with robots working there. JD logistics is famous for its speedy delivery. If you place you orders before noon, you can receive your parcels the same day, especially if you lived in big cities. ....وسعت
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@bananabear009منذ 3 سنواتThe heart of the problem is counterfeit products. I just received 6 counterfeit bike chains from Aliexpress. And the price is very high, no matter how cheap the shipment is. 2
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@jperez494منذ 3 سنواتI am so happy to buy alibaba stocks just this week =) 31
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@AhmedMalik814منذ 3 سنواتAwesome video. Very informative. Simple to. Understand and engaging. Keep making in e-commerce. 12
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@kitezopo2593منذ 3 سنواتThis is not merely about between two tech e-commerce giants. But the retailers are affected as well. 1
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@wric01منذ 3 سنواتDifferent market, in most of the world alibaba dominates with low price thus expect no returns and lowest price. Amazon service and return policy alone destroys alibaba in the west. 18
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@cometome8194منذ 3 سنواتThank you for posting this well made contents.
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@fineway7053منذ 3 سنواتThe China question isn't how many boxes Alibaba ships, but which box Jack Ma is hiding in. 41
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@prashunpcchakraborty70منذ 3 سنواتAmazon can't win the price game but if it can improve it's vetting (only recommend high quality products and no fakes) then it's still game on. 7
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@jonnybegoodtonightمنذ 3 سنواتUSPS is the weak link in the chain. When goods from Alibaba arrive in the US the postal service slaps another label with a different tracking number over id="hidden12" class="buttons"> the top of the original one. When you are trying to track several packets its a total nightmare. ....وسعت2
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@TheUser808منذ 3 سنواتThe problem is a lot of consumers outside of China are wary of the merchants on Alibaba. If they can promise customers peace of mind by doing a high level of QA, then Amazon will be in trouble. 2
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@bryantmissions4664منذ 3 سنواتIt takes a month for packages from Aliexpress to reach the Philippines. 46
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@xenaz8988منذ 3 سنواتuser experience in Alibaba is much better, you can talk with sellers at any time concerning your purchasing. love it! it's more like a community rather than cold buy and sells.
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@darthashpie3370منذ 3 سنواتAmazon prime is pretty good in India since it also gives you access to amazon's other paid services like amazon music and video 7
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@marioarcega4935منذ 3 سنواتHow can they say in 72 hours will be delivered, I am a customer for almost three years in Ali express most of the time frame delivery was two weeks from id="hidden15" class="buttons"> China to Canada. Sometimes if you unlucky the parcel was lost in shipment, It happen many times. If China Ali express or Alibaba want to compete in Amazon its take a decade before they can say can be delivered for 72 hours. ....وسعت1
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@donkeykong516منذ 3 سنواتCustoms clearance from one month to a few minutes, wow.game changer
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@kelbhinbrahma2649منذ 3 سنواتLiterally, I thought I was seeing Ali Baba ad in the beginning.
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@Mr11ESSE111منذ 3 سنواتThat doesn't mean nothing especially in EU when EU now taxed and charge cost of local post shipping from China more then most of package will worth id="hidden16" class="buttons"> !!so if you buy something for 1-10$ post&custom in EU will charge you more then your order worth ....وسعت12
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@brianbordenkircher52منذ 2 سنواتDidn’t know that. Great to know! I have some invested in Alibaba, now I just need to hope trade works out over time
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@katel3962منذ 3 سنواتMy hobby is jigsaw puzzles. Many European companies don't ship to the US, and won't sell via Amazon. BUT they do sell via AliExpress. The AliExpress id="hidden17" class="buttons"> orders show up within two to six weeks, which is fine for me. Just happy to get my hands on these coveted European puzzles. ....وسعت1
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@zagfatمنذ 3 سنواتIs Aliexpress now available in the UK?
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@RedNeckSurgeyTechمنذ 3 سنواتI've ordered from them. It always takes 4-16 weeks to get my package. The packages have all been in good shape and what I ordered worked fine. But it takes forever to get to you
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@brianm3160منذ 3 سنواتGot an Alibaba ad immediately before this video
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@dbxlbruhمنذ 3 سنواتThe problem of the counterfeit in China is that there is no concept of counterfeit. 3
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@Alexpires1986منذ 3 سنواتAlibaba is awesome! They should buy Correios in Brazil
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@IvoZivkovمنذ 2 سنواتLet me know when this happens, because currently I'm waiting for orders to Canada for more than 6 months.
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@sololife9403منذ 3 سنواتthe Tax between countries could be a big problem since it's related to policies that could change constantly 1
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@12vtbfx37منذ 3 سنواتIt is a fact that 90% of Amazon's goods comes from Alibaba 46
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@ashutoshkumarjha41منذ 3 سنواتThanks for sharing this useful information!
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@tangooscar633منذ 3 سنواتThis is straight up the plot of WALL-E 6
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@hippopole9657منذ 3 سنواتCompetition is necessary but it is to be healthy , helpful and satisfactory to the consumers .
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@sheezy2526منذ 2 سنواتYeah right, by the time something from Alibaba arrives, I usually forget I even placed that order
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@michauxburnمنذ 3 سنوات07/19/2021 - Amazon: "Our terms have changed. Any dispute or claim relating in any way to your use of any Amazon Service will be adjudicated in the id="hidden19" class="buttons"> state or Federal courts in King County, Washington, and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial." ....وسعت3
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@Xenon-4300منذ 3 سنواتI wonder what working for Alibaba is like compared to Amazon. 3
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@AbuSous2000PRمنذ 3 سنواتi love it when companies compete like this.. keep it going guys 8
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@fooziewoozieمنذ 3 سنواتImagine knowing you’ll be seen in a video by Wall Street Journal, but you see yourself like this.
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@sophiamartinez3862منذ 2 سنواتGreat video. But how is this giving the customer the ability to physically see if the product is of Quality? How is this helping the Environment when the id="hidden21" class="buttons"> product is Returned and making sure the product does not go to a land fill? ....وسعت
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@anthomore4269منذ 3 سنواتI ordered a item from China and the fastest cost me quite a bit and arrived around 2 weeks, the normal shipment was estimated over a month. 8
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@SawSaw-ul8xuمنذ 3 سنواتok good luck alibaba i will be watching to see your progress 2
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@kazansky22منذ 2 سنواتIf only everything sold on Alibaba wasn't a scam. 1
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@Dr.Kay_Rمنذ 3 سنواتGot an Alibaba advertisement before this video. Oh god.1
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@joseibarra8193منذ 3 سنواتThat last mile is where work horse comes in
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@nardo7687منذ 3 سنواتthis is nice and good but didnt the EU introduce a new law where u have to pay up to 10EU tax when ordering from China. 19
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@deebee1284منذ 3 سنواتToo good to be true. Returns would be extremely difficult for sure.
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@onm7منذ 3 سنواتFrom 1st July 2021, the EU has introduced a fee for goods entering from China, of about 25 euro or so (30USD), hence this is impacting a lot on AliExpress id="hidden22" class="buttons"> deliveries. It's not worth anymore to buy from Europe to AliBaba given this high fee. In fact, most people were using AliExpress to buy items for few dollars with no shipping costs. Now that cannot be the case anymore. ....وسعت15
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@TheSecurityAgencyمنذ 3 سنواتSounds nice, still for the EU it takes exactly the same 4 weeks like 2 years ago. One has an option though to pay for a more expensive express delivery id="hidden23" class="buttons"> and on top custom taxes. What you're talking about here sound like a commercial to get investor's money. ....وسعت
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@elliottkim3944منذ 2 سنواتSometimes I think it would be fun to ride one of those package conveyor belts.
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@Layputمنذ 3 سنواتGood luck with Returns. Amazon is unbeatable at customer service.
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@platin2148منذ 3 سنواتIf they also make that possible with the new regulations in Europe to import great for them. Aliexpress has also the problem of bad descriptions and weird ways to select options.
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@mariacheebandidos7183منذ 3 سنواتsometimes it feels like people don't even do any research before they make these comparisons. 6
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@orionpeterson3042منذ 2 سنواتI ordered 2 items off alibaba in 2020. Never got the items. Never reimbursed through Jpay either.
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@mikeyoung9810منذ 3 سنواتThe last mile will be solved via robots if they can solve the problem of people not being home for the delivery and awkward size packages. Amazon has a id="hidden25" class="buttons"> serious problem now with faulty deliveries made by people who are more worried about speed than accuracy. ....وسعت3
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@sureshpeshawaria347منذ 3 سنواتGood.this competition will be beneficial for the customers in the end.
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@Lululemon2023منذ 3 سنواتAbsolutely good news for consumers worldwide.
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@flamingogaming7797منذ 3 سنوات72hrs delivery with 72 week replacement 1
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@dp622منذ 3 سنواتAnd what will I buy from Ali? 2 GB Pen-drive inside 1 Tb Hard-disk !!! 3
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@CyberStewمنذ 3 سنواتLol, I'd be cool with ordering from Alibaba. My Amazon orders take one to two weeks to get here anyway (and that's with prime!) 13
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@anthomore4269منذ 3 سنواتShipping from China to the world it will takes way much time and $. It would be best if Alababa open multiple warehouses in the countries . Then from th id="hidden26" class="buttons">ose warehouse ship within the country. It will save time and money like Amazon, USA has it own warehouses and Europe has it own. ....وسعت1
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@aditya2805منذ 3 سنواتIn India . What ever sold in AliExpress .is Also sold in at TRIPLE Price
مقاطع الفيديو ذات الصلة على Amazon vs. Alibaba: The Race to Dominate Fast Global Shipping | WSJ:
Keep making in e-commerce. 12
Oh god. 1
What you're talking about here sound like a commercial to get investor's money. ....وسعت
What ever sold in AliExpress .is Also sold in at TRIPLE Price